Expert Reviews Acquisition Services in UK

We automate the process of asking your customers for feedback. By integrating with your CRM or Point of Sale system, we automatically send branded email or SMS requests to customers shortly after a purchase or service interaction, guiding them directly to your preferred review platforms.

We support over 20 major platforms relevant to the UK market, including Google Business Profile, Trustpilot, Facebook, TripAdvisor, Yell, and industry-specific sites like Checkatrade or RateMDs, depending on your business sector.

Online reviews are the modern word-of-mouth. Statistics show that over 90% of UK consumers read online reviews before buying. A strong review profile builds trust, improves your local SEO visibility, and significantly increases conversion rates.

Yes, absolutely. Our data handling processes are fully GDPR compliant. Furthermore, we adhere to the CMA (Competition and Markets Authority) guidelines to ensure that reviews are collected authentically and ethically, protecting your brand’s reputation.

Our system features API integrations with hundreds of popular tools, including Shopify, WooCommerce, Salesforce, Xero, HubSpot, and many others. This allows review requests to be triggered automatically without manual data entry.

Yes, we offer SMS capability. SMS requests typically have a significantly higher open and response rate compared to email, making them highly effective for capturing feedback quickly while the experience is fresh in the customer’s mind.

Yes. Google considers review quantity, velocity, and diversity as key ranking factors for Local SEO (the Map Pack). A steady stream of fresh, positive reviews signals to search engines that your business is active and trustworthy.

Certainly. You can fully customize the branding, logo, messaging, and tone of voice in your email and SMS templates to ensure they align perfectly with your company identity and resonate with your specific audience.

Our dashboard alerts you immediately so you can respond quickly. While you cannot delete legitimate negative reviews (per platform rules), responding professionally helps mitigate damage. We also help you implement an internal feedback loop to catch unhappy customers before they go public.

Most clients see an influx of reviews within the first week of launching a campaign. If you have a backlog of past customers, we can run a reactivation campaign to generate immediate results alongside your ongoing automated requests.

Yes, we provide customizable widgets that you can embed on your website. These widgets automatically update to showcase your latest 4 and 5-star reviews, providing social proof that increases onsite conversion rates.

Yes, our platform is built for scale. Whether you have one location or five hundred across the UK, you can manage all review profiles from a single dashboard, with the ability to view performance globally or drill down to specific branches.

Review gating is the practice of filtering out negative reviews, which violates Google’s policies. We focus on ethical acquisition. However, we do provide a private feedback step that encourages unhappy customers to message you directly first, giving you a chance to resolve issues.

Yes, you get access to a comprehensive analytics dashboard. It tracks total reviews, average rating, sentiment analysis, response rates, and leaderboard performance for staff members, giving you full visibility into your reputation.

Reviews act as a primary trust signal. A product or service with 50+ positive reviews is perceived as lower risk than one with zero. Studies suggest that displaying reviews can increase conversion rates by up to 270%, especially for higher-priced services.

Yes, you can upload CSV files of past customers to kickstart your campaign. Our system will validate the contacts and schedule a drip campaign to request reviews without overwhelming your profile with suspicious activity spikes.

Fake reviews are frustrating. While we cannot delete them directly, we can guide you through the flagging process for Google and Trustpilot to have them removed for violating terms of service. Our monitoring tools help you spot these instantly.

We offer flexible terms. While consistent effort yields the best long-term SEO results, we believe the quality of our service should keep you with us. You can discuss monthly or annual options with our sales team to fit your budget.

Very little. Once we set up the integrations and templates, the request process is automated. Your team’s primary focus will simply be responding to the new reviews coming in, which can also be managed via our unified inbox.

Getting started is simple. Contact us to schedule a quick demo. We will analyze your current review status, identify the best platforms for your industry, and set up your automated campaigns to start generating feedback immediately.